Perfect from start to finish! Product as advertised, great communication, drop off and pickup made it very easy for us. Absolutely nothing negative to say! Would definitely book again anytime!! Thank you very much!
Everything went perfectly fine! We strongly recommend London baby: very good communication with Tam and he has granted our requests according to our needs. Thank you very much!
Great experience - so nice to not fly with the stroller. Very flexible for drop off and pick up! Great stroller and very easy process, communication was quick. Highly recommend!
-Immaculate car seat
-Very good communication
-Flexible provider
Definitely recommended!
Un grand Merci à Tam pour sa réactivité et gentillesse.Nous avions oublié notre poussette pour le voyage. J'ai fait la demande dans le train et quelques heures plus tard, on a eu la poussette pour le séjour quel soulagement ! Poussette impeccable fidèle à l'annonce, je recommande fortement !
Very good experience. We rented a stroller and it worked out well. Very flexible on meeting spot. Thank you so much for helping us out at the last minute
Bonne communication avec Tam, livraison dans les temps, bonne expérience, je recommande!!
Tam a été super réactif
J’ai commandé en urgence la veille et dès le matin j’ai pu aller chercher la poussette juste à côté de chez moi
Super expérience
Tam est en plus très arrangeant
Merci encore
Muy buena experiencia, sin duda repetiré en mis futuros viajes a Londres. El carro está en muy buenas condiciones con su saco y plástico para el frío/lluvia típico de Londres, el propietario muy atento y servicial.
Monika was very kind and communication with her was fast and excellent.
Thanks for everything, I highly recommend it!
We had a great experience with Monika. Her communication was top-notch, delivery and pick-up were when we needed it, and the pram was exactly as described and perfect for what we needed it. Highly recommended!
Ragazza molto disponibile. Le ho scritto che avevo urgenza e in pochissimo tempo avevo il passeggino. Consiglio. Grazie
We had such a wonderful experience renting the stroller from Monika. She is incredibly kind, attentive, and always made sure everything went smoothly for us. Her communication was very clear. The stroller was in perfect condition and made our trip so much easier. We’re very grateful for her support and would highly recommend her to anyone.
Jasmine was wonderful. I had a hard time getting connected through babonbo. But on the morning of our arrival I asked how quickly I could get the stroller and she raced right over! The stroller was a life (and back) saver to get through all we had planned in a few days. And it was in perfect condition and easy to use. She was even accommodation when we left and was able to pick up the stroller from our hotel when we had to catch our train.
Everything it was so perfect! Even with our short notice they responded very quick and we had everything on time! Recommending 100%
Seamless transaction and good communication!!
Great experience. She was on time, friendly and kind. I would definitely work with her again!
Contact and quick response. Quality product in excellent condition and super practical
Communication was really quick. They delivered the cot at a time that worked for our Airbnb timings which was really helpful. Would recommend! Thanks so much.
Easy process. Great communication.
This was great! Little Stefan even included some toys for my little guy. It was very sweet to have some comforts from home even though we were a million miles away. Great communication and very kind!
Great experience. Pick up was easy and super convenient. And she’s so customer centric…came with a cute bunny for my daughter. 🥰❤️
Service très pratique. Notre contact à Londres est venu nous déposer la poussette à notre logement à l'heure convenue. L'échange s'est bien passé, rapide et efficace. La poussette était très bien et conforme à la réservation. Et nous avons pu nous arranger pour la rendre à une heure et un lieu pratique pour notre jour de départ. La communication était bonne et réactive. Merci beaucoup.
Enormously convenient. Super responsive. Made everything easy. Highly recommend!
Thank you very much! The stroller was in perfect conditions and a saver! I'll definitely rent it again next time 😀
The cot was perfect and the company was very accommodating considering this was a last minute rental! Would definitely rent from them again. Fast delivery and seamless pick up was great!
Excellent services - I recommend 1000%! The stroller was delivered in advance to our hotel and was in excellent conditions. Little Stefan is very easily reachable and is very nice.
The service was excellent and impeccable. Daniel was very kind. I will use him again!
No notes! Everything worked like a dream, great communication, flexible delivery/pick up. 👍
Great service and communication. Stroller in great condition and clean. Made our visit to London way smoother. Recommending.
Servizio impeccabile. Ho richiesto un passeggino per girare Londra 5 giorni, trovato in albergo al mio arrivo e lasciato sempre in albergo x il ritorno. Abbiamo viaggiato in aereo senza dover perdere tempo ad attendere per il ritorno bagagli 😜 pienamente soddisfatto🥰
I submitted a last minute request and Daniel was able to accommodate right away. He was very communicative and coordinating with him was easy. The product was very clean and easy to use. I would highly recommend renting from here!
Absolutely phenomenal service! Thank you again for everything. Hoping to rent from you again soon.
Esperienza fantastica! Puntualità, condizione del passeggino e gentilezza di Daniel veramente al TOP! Lo consiglieremmo a chiunque! Grazie ancora
Everything was fine.
Daniel was so kind and helpful.
Everything was perfect. The stroller was in perfect condition and was very useful to us. Daniel facilitated both the pick up abd drop off the product. I recommend him.
Awful experience as they provided a broken crib which meant the items were not quality checked before delivery. That is concerning on its own given the crib is for infant use and the wheel of the crib was unstable making the entire crib unstable. While they did offer a replacement, that meant my holiday with my family needed to be placed on hold to wait for their delivery availability, which we opted not to. Not only did we not receive any compensation for receiving a broken item, the agreed upon pick up time for the items were not met. We had a flight back home and the pick up never happened. I reached out multiple times during the agreed upon pick up time with no response. We had to resort to having our air bnb host help them retrieve the items from inside when their cleaners were present. It wasn't until THREE HOURS later when I was already at the airport, boarding my flight that I heard from them asking to let them into the flat to pick up the items. This was a terrible experience and I will not recommend this service to anyone who wants to have a stress free holiday.
Great provider, very easy and convenient to order and pick up from !
Great service and easy to deal with. Products were good quality and clean. Would recommend.
We picked strollers from their warehouse and it was quite easy to find and the staff was helpful and accommodating.
The best decision was to rent a stroller. Communication was excellent. Everything was easy to arrange.
Todo perfecto, cuando llegué el carro estaba en la recepción del hotel y a la vuelta vieneron a recogerlo, un gran servicio!
We suddenly needed a stroller, and they delivered a proper one right on time — it was such a huge help! So grateful!
Great experience! Thank you!
They were extremely helpful. They managed to provide the service with 0 anticipation. Everything was perfect. Communication was quick and easy
Life saver! Communication was on point, stayed in contact with the provider throughout the booking process, a few days before the rental, and on the days of pick-up and return. They always responded within seconds. The buggy was exactly as described. Highly recommend!
I rented a stroller during my niece’s visit to London. She has Down syndrome and a foot bone malformation, which makes standing or walking for long periods difficult. The stroller was essential for her comfort and mobility. The company was extremely attentive, professional, and helpful throughout the process. Communication was clear, delivery was on time, and the stroller was clean and reliable. The care and respect shown made a real difference. Highly recommended.
Excellent provider! I rented the wrong car seat for our toddler and she went above and beyond to help us with the correct seat. Thank you!!
Easy & satisfactory transaction.
Good and flexible service for pick up and drop off. Friendly and fast communication, and the rented seat was in great condition. I'd definitely rent again.
Good and fast communication. Great flexibility around pick-up and collection.
Shazia was incredibly responsive, helpful and friendly. We had such an easy pick up/drop off and the gear was in great condition. We would work with Shazia again 100%!
Wonderful experience with Heathrow BabyGear! They were very easy to communicate with, very helpful, and helped us coordinate everything. They met us at our car rental for a quick and easy drop off and even recommended a car seat swap based on my daughter’s age and weight. Would definitely use them again in the future!
Excellent set of equipment and communication was very easy. We picked up and dropped off at Heathrow airport no problem.
So easy to work with & super accommodating! Great communication too!
Great service! Renting a stroller was super easy and the stroller was clean, comfortable, and in excellent condition. They even provided a brand new rain protector for the stroller without requesting which was so kind of them to do. Pickup and return were smooth, and it made our trip so much easier. Highly recommend!
The buggy was in great shape and easy to drive. Highly recommend!
Tout était parfait !!
Cette personne est vraiment très sympathique !!